No. Goldmind:Focus is not an IQ product or a medication. Our “Defragging Your Mind” routine is a behavioral program designed to improve day-to-day cognitive function (attention, working memory, mental stamina). Individual results vary.
Defragging Your Mind (the protocol)
What is “Defragging Your Mind”?
A daily system of small, repeatable behaviors -- sleep, exercise, breath work, digital hygiene, and nutrition -- paired with a daily schedule. Start with a baseline score, practice the protocol for 3-4 weeks, then re-score and adjust.
Where do I start?
1) Take the
Self-Assessment. 2) Download the
Daily Schedule. 3) Follow the routine outlined in "Defragging Your Mind" for 21-30 days. 4) Re-score and identify one variable to work more deeply on at a time.
Does Defragging replace medical care?
No. It’s not a treatment for any condition. Use it alongside your clinician’s plan.
Orders, Shipping & Tracking
Where do you ship?
We currently ship to the US only.
How long does shipping take?
Processing: 1–2 business days. Typical transit: standard - 5-8 business days domestic; rush 1-2 business days. You’ll get a tracking link as soon as your order ships.
Do you offer free shipping?
Yes, all orders get standard shipping free.
My package is delayed or marked delivered but missing.
Check with household members and neighbors; confirm the address; wait 24 hours—carriers sometimes pre-scan. If still missing, contact the carrier with your tracking number and then email us at
support@getgoldmind.com.
Subscriptions
How does Subscribe & Save work?
We will send you your next 30-day Goldmind:Focus supply scheduled to reach you so you will not run out. We send a reminder email before each renewal. You can skip, pause, change the date, or cancel anytime—no fees.
How do I manage or cancel my subscription?
Click Manage Subscription in any subscription email. From there you can change frequency, skip a shipment, or cancel.
Can I change the shipping address or payment method?
Yes—open Manage Subscription from your email or account and edit address and payment before the next charge date.
Returns & Guarantees
What’s your return policy?
For safety reasons, we do not accept returns of ingestible products once they have left our facility. Dietary supplements are sealed for consumer protection; returned product cannot be verified as untampered and cannot be resold. This protects all customers.
How do refunds work?
We will make it right if we made a mistake.
We’ll replace or refund orders that arrive damaged, defective, or incorrect.
-Damaged/defective/incorrect items: Contact us at support@getgoldmind.com within 7 days of delivery with your order number and photos. We’ll approve a replacement or refund and (if applicable) provide a prepaid return label. Please do not discard items until we respond.
-Lost packages: If tracking shows no movement for 10 days, email us and we’ll investigate and replace/refund as appropriate.
-Cancellations: You can cancel before your order ships for a full refund.
-Subscriptions: Manage or cancel anytime from your account or by emailing support. Changes must be made before the next charge date
Approved refunds are issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error or a damaged/defective item.
Quality & Compliance
Where is Goldmind:Focus made?
Manufactured in the USA in facilities that follow current Good Manufacturing Practices (cGMP).
How do I read the lot number?
The lot number is printed on your carton and sachet.
How should I store it? What’s the shelf life?
Store in a cool, dry place away from sunlight. Shelf-life stability testing is currently being completed. Product potency is best within 2 years of the manufacturing date.
Accounts, Billing & Taxes
I didn’t get my receipt or login email.
Which payment methods do you accept?
Major cards, Shop Pay, and other options shown at checkout. Taxes are calculated automatically based on destination.
Safety & Disclaimers
Medical disclaimer
Goldmind products and content are not intended to diagnose, treat, cure, or prevent any disease. Information on this site is for educational purposes only and is not a substitute for professional medical advice. Talk to your clinician before starting any new supplement, especially if you have a medical condition or take medications.
Adverse events
If you experience any adverse event, stop using the product and contact your clinician. Please also notify us at
support@getgoldmind.com with your lot number and what happened.
Still need help?
Contact us