Refund policy

Returns and Refunds
Because Goldmind:Focus is an ingestible product, we do not accept returns once an order has shipped. This protects product integrity and customer safety.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@getgoldmind.com with your order number and a photo of the issue. If the issue is verified, we will send a replacement or issue a refund.

If your package is lost in transit, contact us and we will work with the carrier to resolve it.

We do not offer refunds or returns for orders delivered correctly and in good condition.

Refunds
We will notify you once we’ve received and inspected your return due to damage/defect, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@getgoldmind.com.